If you are interested in any of my services then please ring me for a friendly chat or contact me by email.
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I'm based in Stowmarket, Suffolk, providing coaching and CV writing services across the UK, as well as face-to-face coaching in Suffolk.
Interview Success is fully committed to adherence of the UK General Data Protection Regulations (GDPR) and the Data Protection Act 2018, in relation to our collection and processing of your personal data.
Interview Success directly collects and processes your personal data for the purposes of providing you with tailored career guidance, coaching and CV writing services together with our customer service and administration requirements.
Personal data will be processed / stored for the shortest time necessary in order to enable your enquiries, payment management, contracted career service provision and our accounts to be managed appropriately, after that time your personal data will be deleted.
Personal data will be treated in the strictest confidence and is not shared with third parties. However it may be necessary to share records held for financial reporting and tax purposes with an accountant and/or HMRC.
See the Privacy Statement below for more information.
Providing you with clear and concise information about what we do with your personal
data.
Interview Success is fully committed to adherence of the UK General Data Protection Regulations (GDPR) and the Data Protection Act 2018, in relation to our collection and processing of your personal data.
This privacy statement aims to comply with the regulations by providing you with clear and concise information about what Interview Success does with your personal data. This information is available on our website and also provided with our quotation/invoice.
Interview Success is owned and managed by Becky Mapley. Contact: becky@interviewsuccess.co.uk
Interview Success provides personally tailored career guidance, coaching and CV writing services.
Interview Success only collects and processes your personal data in a confidential and lawful way.
Interview Success directly collects personal data given by you, over the telephone, by email, video call or by face to face contact. Personal data includes your CV, notes taken during consultations and coaching sessions, your telephone number, email address and address.
Website Usage
Interview Success uses '1&1 IONOS Ltd.' to host the website. Interview Success does not collect personal data about you when you visit the website. We use Matomo analytics to understand how visitors use our website and to improve our services. Where analytics data is collected, it is processed in an anonymous way and is not used to identify individual visitors.
With your consent, we use advertising and conversion tracking services provided by Google Ads and Microsoft Ads to measure the effectiveness of our advertising campaigns.
Email Services
Interview Success uses '1&1 IONOS Ltd.' to provide email services which are subject to '1&1 IONOS Ltd.' privacy conditions.
Initial enquiry - Consent
During your initial enquiry, we collect only the personal information necessary to respond to your enquiry and provide details of our services. This processing is carried out on the basis of your request for information and our legitimate interest in responding to potential clients.
Service Provision - Contract
Personal data given during the initial enquiry will be used to provide you with the contracted career service. To fulfil the contracted career service, additional relevant personal information may also be requested from you, by telephone, email, video call or face to face contact.
Invoice/Payment records - Legal Obligation
Invoice/Payments are processed by PayPal, according to their privacy conditions. Records held for financial reporting and tax purposes are limited to your name, services purchased, price paid and dates of delivery.
Personal data is only used to provide you with career guidance, help and support through provision of a contracted career service. Your personal data will be treated in the strictest confidence and is not shared with third parties. However it may be necessary to share records held for financial reporting and tax purposes with an accountant and/or HMRC.
All personal data held by Interview Success is stored securely in order to maintain confidentiality and minimise the risk that records may be viewed by people outside the company.
Personal data not used for providing a service is kept for up to 6 months, to allow us to respond to follow-up enquiries and maintain accurate records. If you request the deletion of information and there is no legal reason to retain the information, it will be securely deleted.
Personal data given contractually including initial consultation, CV and coaching notes is kept for 12 months after your last purchase of a service from the company.
Completed CV's are kept electronically for 12 months
Payment records for accountancy and HMRC purposes are retained for 7 years
All personal data exceeding the above timescales will be securely deleted.
Under the UK General Data Protection Regulations (UK GDPR), you have rights in relation to the data we hold about you. These include the right to:
Request access to the personal data we hold about you;
Request that inaccurate or incomplete information is corrected;
Request that your personal data is deleted, where there is no legal reason for us to retain it;
Withdraw consent, where processing is based on consent;
Object to or restrict certain types of processing.
If you would like to exercise any of these rights, or have any questions or concerns about how your personal data is handled, please contact Becky Mapley by email.
We will respond to your request as soon as possible and within the timescales required by the data protection legislation.
If you are not satisfied with how we have handled your personal data, please contact us first so we can try to resolve your concerns. You also have the right to raise a complaint with the Information Commissioner's Office (ICO).
Interview Success is owned and managed by Becky Mapley. If you have any queries or questions about this privacy statement, please contact Becky Mapley by email: becky@interviewsuccess.co.uk.
This privacy statement was last reviewed and updated August 2026.
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, improve user experience, and provide information about how people use our website.
We use cookies and similar technologies to:
Enable essential website functionality;
Understand how use our websites;
Measure the effectiveness of our advertising and marketing activities;
You can choose whether to accept or manage non-essential cookies using our cookie consent banner when you first visit the website. You can change your preferences or withdraw your consent at any time through the cookie settings option available on our website.
These cookies are necessary for the website to operate correctly and cannot be disabled through our cookie settings.
Our training website, at https://training.interviewsuccess.co.uk, uses WordPress and the LearnPress Management System. Essential cookies are used to enable functions such as account login, access to training materials, and processing online purchases.
Payments for online purchases are processed securely by PayPal. PayPal may use cookies or similar technologies in accordance with its own privacy and cookie policies.
We use Matomo analytics to help us understand how visitors use our website and improve our services. We have configured Matamo to disable tracking cookies.
With your consent, we use advertising and conversion tracking services provided by Google Ads and Microsoft Ads to measure the effectiveness of our adverting campaigns. These services may use cookies or similar technologies to understand whether a visitor arrived through an advertisement and whether they completed an enquiry or purchase.
We use the following third-party services which may process information in accordance with their own privacy and cookie policies:
Google Ads;
Microsoft Ads;
WordPress;
LearnPress;
PayPal;
You can manage your cookie preferences at any time using the cookie settings option on our website. You can also control or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the website.
Further information about managing cookies should be available through your browser provider.
This cookie policy was last reviewed and updated August 2026.
The 'small print' section that is worth a read.
All order requests made by you and accepted by Interview Success are subject to these terms and conditions.
You are deemed to have read and accepted these terms and conditions, when you place an order with Interview Success.
All order requests for coaching, CV writing or other services are subject to acceptance by Becky Mapley.
When you make contact with Becky, she will aim to discuss your needs and suggest how she may be able to help you reach your goals. This initial consultation is free of charge and may last up to 15 minutes.
When you book a CV writing service or a coaching session, you will be asked to provide a copy of your CV and a job description for the role(s) that you are interested in, so that the sessions can be tailored towards these roles. We will also aim to agree a provisional booking slot at a mutually convenient time for the session.
An invoice will be prepared showing the service requested and payment details, which will be forwarded to you.
As all coaching is bespoke and tailored to your needs, this requires thorough planning before the session. Therefore payment is required when you order the session to confirm your booking slot.
If we agree a provisional booking slot before payment is received, I will not start planning the session until full payment is received.
A provisional booking does not guarantee that the booking slot will be held. If payment is not received in sufficient time to plan the session, or another client who has already paid requests the same booking slot, the provisional booking may need to be rearranged or cancelled.
A booking for CV writing or coaching is only confirmed when full payment has been received.
Payments for CV writing and coaching services are processed securely via PayPal, and can
be made with many credit or debit cards or through your PayPal account. Becky
Mapley will email you a PayPal invoice, when you place an order. Further information
about PayPal can be found here:
Becky Mapley is not responsible for any delays or losses, if the issuer of your card refuses to authorize payment, or if you do not pass any validation checks which PayPal may use.
Payments by credit card / debit card or directly from a linked bank account are usually received immediately. However, if you pay using your PayPal balance via an e-cheque, clearance can take up to 10 days. This may occur if your PayPal account contains insufficient funds or does not have both a linked bank account and a linked credit / debit card.
All details, descriptions and prices on interviewsuccess.co.uk are correct at the time of publication. Becky Mapley reserves the right to change or withdraw any services and alter the prices or specification of the services provided.
All new CVs include one opportunity to request amendments. Please thoroughly review your CV within ten days of receiving it. Please notify Becky Mapley via a single email or phone call of any amendments you wish to make. If Becky does not receive your requested amendments within 10 days, the opportunity for revisions will expire and any subsequent changes will be treated as additional work and charged accordingly. You are welcome to make your own revisions at anytime.
Your CV will already have been tailored to a specific role of your choice, requests to tailor it to an alternative role are outside the scope of the above amendments and will be treated as additional work and charged accordingly.
Your booking slot is reserved exclusively for you in advance. As a result, late cancellations or requests to reschedule may prevent Becky Mapley from offering the booking slot to another client or securing alternative work at short notice.
If you need to cancel or reschedule your booking slot, please provide as much notice as possible.
More than 48 hours Notice
Where a telephone consultation has not taken place, a 100% refund will be given. Where a telephone consultation has already taken place, a £40 consultation/administration fee will be charged and the remainder will be refundable. However, where substantial planning and preparation work for your session has already been completed, 50% of the session fee will be charged and 50% refundable.
24-48 hours Notice
A cancellation fee will be charged at 50% of the session fee with 50% refundable. This reflects the substantial planning and preparation work for your session that has already been completed, together with the unlikelihood of being able to rebook alternative work at short notice.
Less than 24 hours Notice
A cancellation fee will be charged at 100% of the session fee with no refund. This reflects the substantial planning and preparation work for your session that has already been completed, together with extreme unlikelihood of being able to rebook alternative work at very short notice.
More than 48 hours Notice
There is no charge for rescheduling, providing the session remains focussed on the same role or objective. If you request the session to be tailored to a new role or objective, this will require additional preparation, therefore an additional charge may apply.
24-48 hours Notice
A rescheduling fee will be charged at 50% of the session fee with a further 50% becoming payable for the new session. This reflects the substantial planning and preparation work for your session that has already been completed, together with the unlikelihood of being able to rebook alternative work at short notice.
Less than 24 hours Notice
A rescheduling fee will be charged at 100% of the session fee with a further 100% becoming payable for the new session. This reflects the substantial planning and preparation work for your session that has already been completed, together with extreme unlikelihood of being able to rebook alternative work at very short notice.
If you fail to attend your booked session without prior notice, the full session fee will be charged. This reflects the substantial planning and preparation work for your session that has already been completed, together with the inability to offer the booking slot to another client.
In the event of an emergency, either of us may need to reschedule a telephone consultation or coaching session at short notice. In exceptional circumstances, there is no penalty for this, and any cancellation or rescheduling charges will usually be waived. Should further short-notice cancellations or rescheduling be required, the above policy will apply.
Interview Success and its coach Becky Mapley cannot guarantee the outcome of your interview or application. We are not responsible for your success or any potential job offers which may follow from our advice. Equally we are not responsible for any lack of results of using our coaching services or following our advice. We are not liable for any costs, loss of revenue or indirect losses whatsoever as a result of using our coaching services.
All resources on interviewsuccess.co.uk, including logos, text and information are the copyright of Interview Success.
All resources and materials supplied by Interview Success, whether in a printed or electronic format are for your sole use as a client of Interview Success. These materials must not be adapted, modified, duplicated, or transmitted or shared with third parties. This includes, but is not limited to; friends, family, colleagues, schools, colleges, universities, training providers, being shared on websites or other media platforms.
Under copyright law you need to gain permission from Becky Mapley before you, or a third party can use these resources for any other purposes other than personal use by a client of Interview Success.
We may change these terms and conditions at any time. You will be deemed to have read and accepted the version of the terms and conditions which were sent to you when you placed your order.
These Terms and Conditions shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the High Court of England and Wales.
These terms and conditions were last reviewed and updated August 2026.
©2026 Interview Success
Version: Aug 10, 2026 - Review and update Privacy Statement, Cookie Policy and Terms/Conditions.
